📖 User Handbook

Everything you need to master Myncel

From adding your first machine to running a full predictive-maintenance program — every feature, explained step-by-step. New users start here; pros use it as a reference.

All chapters

16 chapters covering every part of Myncel.

Chapter 1
🚀

Getting Started

A guided tour for first-time users — from creating your workspace to running your first work order. Designed to be read in under fifteen minutes.

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Chapter 2
⚙️

Equipment & Machines

Everything about adding, organizing, and connecting your equipment to Myncel — from a one-line manual entry through full IoT retrofits to direct PLC and SCADA integration. Includes five fully worked examples.

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Chapter 3
🔧

Parts & Inventory

Track every spare part, consumable, and tool you keep on hand. This chapter covers adding parts, multi-location stock, low-stock alerts, suppliers, barcode scanning, and how parts auto-deduct from inventory when used on work orders.

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Chapter 4
📋

Work Orders

Work orders are the unit of work in Myncel. Every repair, inspection, PM task, and safety job is tracked as a work order. This chapter covers creating, assigning, completing, reporting on, and approving them.

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Chapter 5
🔧

Preventive & Predictive Maintenance

The whole point of a CMMS is to catch problems before they become outages. Myncel offers two complementary approaches — time-or-usage-based preventive maintenance, and AI-powered predictive maintenance driven by sensor data.

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Chapter 6
👥

Team & Roles

Inviting teammates, assigning roles, scoping access by location, and managing permissions so the right people see the right things.

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Chapter 7
🔔

Alerts & Notifications

Configure how Myncel reaches you when something needs attention — in-app, email, SMS, mobile push, Slack, Microsoft Teams, PagerDuty, or any external system via Webhooks.

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Chapter 8
📈

Reports & Analytics

Saved & scheduled reports across the six core datasets — Work Orders, Alerts, Machines, Parts, Downtime, and PM Compliance. Save filters once, run on demand for an instant CSV download, or email a CSV attachment to your team on a daily, weekly, or monthly schedule.

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Chapter 9
🔌

Integrations

Myncel plays nicely with the rest of your stack — Slack, Microsoft Teams, PagerDuty, ERP / accounting systems, the public REST API and Webhooks for everything else, and the full set of industrial protocols for IoT and SCADA data.

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Chapter 10
📱

Mobile App

The Myncel mobile app for iOS and Android lets technicians work from the floor — view assigned work orders, complete checklists, scan QR codes, attach photos, resolve alerts, and read the full handbook. Available in the App Store and Google Play. The app now ships with an offline-aware sync queue: when the device drops signal, work-order status changes and alert resolutions are captured locally and replayed automatically once connectivity returns. The full handbook is also bundled inside the app for zero-signal lookup.

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Chapter 11
🚛

Vehicles, Vessels & UAVs

How to use Myncel as the maintenance system for a service-vehicle fleet, a heavy-truck or off-highway operation, a marine fleet of charter boats / workboats / yachts, or a commercial drone / UAV operation. Covers every shipped connector — OBD-II, SAE J1939, NMEA 2000, MAVLink — plus the telematics importers for Geotab, Samsara, Verizon Connect, Motive, and Fleetio, and the regulatory-aligned work-order templates.

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Chapter 12
🤖

AI & Predictive Maintenance

How Myncel's AI engine watches your sensor streams, detects anomalies before they become failures, and forecasts when a machine is likely to cross a critical threshold. Covers the three available models, sensitivity tuning, per-machine overrides, the confirm/reject feedback loop, quiet hours, and auto work-order creation.

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Chapter 13
💳

Account, Billing & Plans

Pricing tiers, what each plan includes, how to upgrade or downgrade, how to manage billing details, and how to export all your data at any time.

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Chapter 14
🛠

Troubleshooting & FAQ

Common questions and quick fixes — from sign-in issues, to "why is my machine showing offline", to "the AI gave a wrong answer". Updated as we see real customer questions.

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Chapter 15
🛣️

Roadmap

This chapter is a single source of truth for features that are planned but not yet shipped in the version of Myncel you are reading this handbook from. Anything mentioned in earlier chapters as "on the roadmap" is listed here, grouped by area, so you know exactly what is real today versus what is coming. We update this list as features ship — when an item ships it gets removed from here and the relevant chapter is updated to describe how it actually works.

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Chapter 16
📚

Glossary

A quick reference for the maintenance, reliability, and IoT terms used across Myncel and this Handbook. Grouped by topic for easier scanning.

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