Accessibility Statement

Our Commitment

Myncel is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure our platform is usable by all people, regardless of ability.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines define how to make web content more accessible for people with disabilities, including blindness, low vision, deafness, hearing loss, learning disabilities, cognitive limitations, limited movement, speech disabilities, and photosensitivity.

WCAG 2.1 guidelines are organized under four principles: Perceivable, Operable, Understandable, and Robust (POUR). We regularly test our platform against these criteria and address any gaps.

Accessibility Features

Perceivable

• Text Alternatives: All meaningful images include descriptive alt text
• Color Contrast: We maintain a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text
• Resizable Text: Text can be resized up to 200% without loss of content or functionality
• Visual Presentation: Text spacing can be adjusted by users

Operable

• Keyboard Navigation: All functionality is accessible via keyboard
• No Keyboard Traps: Focus can be moved away from any component using keyboard commands
• Focus Visible: A visible focus indicator is present on all interactive elements
• Skip Navigation: A "Skip to main content" link is provided at the top of each page
• Seizure Prevention: We avoid content that flashes more than three times per second

Understandable

• Readable Content: Content is written in clear, simple language
• Predictable Navigation: Navigation is consistent across all pages
• Form Labels: All form fields have associated labels
• Error Identification: Form errors are clearly described with suggestions for correction
• Help Available: Context-sensitive help is available for complex forms

Robust

• Semantic HTML: Proper heading hierarchy and landmark regions
• ARIA Labels: Appropriate ARIA attributes for dynamic content
• Status Messages: Important status changes are announced to screen readers
• Valid Code: HTML validates against W3C standards

Assistive Technology Compatibility

Myncel is designed to be compatible with the following assistive technologies:

Known Issues

We are actively working to address the following known accessibility issues:

• Some data visualization charts may not be fully accessible to screen readers (we provide data tables as alternatives)
• Some third-party integrations may not meet the same accessibility standards
• Mobile app accessibility improvements are in progress

We are committed to resolving these issues and continuously improving accessibility.

Feedback

We welcome feedback on the accessibility of Myncel. Please let us know if you encounter any barriers or have suggestions for improvement:

We try to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

Third-Party Content

While we strive to ensure accessibility throughout our platform, some third-party content or integrations may not be fully accessible. We work with our partners to encourage accessibility improvements and provide alternative access methods where possible.

Enforcement Procedure

In case of an unsatisfactory response to your accessibility feedback, you may contact the relevant authority in your jurisdiction. In the United States, this includes the Department of Justice's ADA Information Line at 800-514-0301 or the Federal Communications Commission (FCC).

Formal Approval

This accessibility statement is approved by Myncel and is reviewed and updated regularly.

Contact Us

For accessibility-related questions: